Elevance health
Elevance Health maintains equitable pay for every new hire — and cut remediation costs 25%Elevance Health maintains equitable pay for every new hire — and cut remediation costs 25%
~100,000
Global employees
~128,000
Pay decisions governed / year
Elevance Health committed to pay equity. The challenge was holding that standard with every offer, across 200+ recruiters, every day.
Elevance Health has a bold purpose: to improve the health of humanity. For their consumers and communities, they're committed to creating more innovative health solutions. For their associates, Elevance Health is committed to creating an impactful, inclusive workplace. That means focusing on the criticality of pay equity.
In 2020, Elevance Health partnered with Syndio to conduct a gender and race pay equity analysis. The analysis found that pay for females and people of color is within one percent of that awarded to male and white counterparts. But they didn't stop there.
In 2021, Elevance Health started using Syndio to ensure employees' salaries don't exacerbate or create new pay disparities. Today, the compensation team and 200+ recruiters use the platform to inform pay decisions day in and day out.
"This is game changing. Syndio informs the conversation between recruiters and hiring managers, guiding the right decisions; it's a partnership. For candidates, you can see them become more at ease and comfortable continuing the conversation because pay is no longer a question. And employees know that we've taken appropriate steps to be fair and equitable."
Adam Swanlund
Compensation Manager, Elevance Health
Needing to consistently deliver equitable offers
When generating offers, Elevance Health always took internal pay equity into consideration, but managers had limited access to enterprise information. Managers could only look at individuals who reported to them or within a single geography — but didn't have statistical analysis based on employees doing substantially similar work more broadly across the company to determine what was equitable and guide their pay decisions.
"Managers didn't know what they didn't know," says Swanlund. As a result, managers would propose offers that were competitive with market rates, but not always in line with internal pay equity. Elevance Health sought a solution to get managers and recruiters in sync with the compensation team to deliver competitive offers that don't create new pay disparities.
Syndio Platform
Syndio delivers insight and recommendations to guide pay decisions at scale
Elevance Health turned to Syndio to empower over 200 internal and external recruiters to embed pay equity into their recruiting process, even as they hired 2.5 times more employees than planned post-Covid.
The recruiter searches for a job and enters specific characteristics about a candidate — education, location, experience. Syndio’s platform then returns a set of insights that helps the recruiter determine the ideal salary that’s both competitive and equitable. This includes the internal range for the job and a predicted pay range unique to that individual. Compensation teams can also see the implications of pay decisions before they are finalized, such as the impact on pay equity if a recruiter makes an offer that falls outside of the recommended range.
In one example, a recruiter used Syndio data and visualizations to show a business leader why hiring a candidate at the maximum range would increase disparities — which instantly persuaded the leader to agree to a more equitable salary. Elevance Health recruiters now share salary range details in the first conversation so the candidate can decide whether or not to move forward. With questions about pay no longer a concern, a candidate feels more at ease to continue the conversation.
Syndio surfaces internal pay range, equitable pay range, and downstream risk, all before the offer is submitted.
"The data that Syndio provides helps me clearly explain why we pay what we pay and supports fair offers for both internal and external talent."
Lindsay Holt
Senior Recruiter, Elevance Health
BUSINESS IMPACT
Pay equity efforts lower remediation costs and drive recruiting efficiencies.
The transformation, including the comp team's partnership in the recruitment process and the implementation of the Syndio platform delivered results that impacted the business from day one.
25%
Reduction in remediation costs
-6%
Decrease in time to fill roles
+6%
Increase in offer acceptance rate
More customer stories
TE Connectivity simplified global pay reporting and turned compliance into competitive advantage.TE Connectivity simplified global pay reporting and turned compliance into competitive advantage.
