Salesforce

Salesforce kept remediation costs steady while tripling its workforce.Salesforce kept remediation costs steady while tripling its workforce.

customer-hero-salesforce

~80,000

Global employees

~102,000

Pay decisions governed / year

Salesforce made a company-wide commitment to pay fairness

Salesforce has long been at the forefront of fair pay. CEO Marc Benioff was an early, outspoken advocate for pay equity analyses. He also led the company to unprecedented levels of openness around pay equity, building employee trust and sending a powerful message to stakeholders: Salesforce is committed to creating a more equitable workplace.

Since Benioff first took a public stand on pay equity in 2015, the company has responded to the call, continually pushing to exemplify the highest standards of workplace equity. Stan Dunlap, former EVP of Global Rewards at Salesforce, is at the center of that effort.

"Pay fairness has become a part of our DNA," says Dunlap. "In practicing my craft of compensation and benefits, I feel strongly that a big part of my role — and where I can make a difference — is making sure that all our employees receive the same attention as our executives. And pay fairness is a way to do that."

"We chose to partner with Syndio because their core purpose is pay equity, and their team is going to be farther ahead in their thinking, so they could push us and we could learn from them."

Stan Dunlap

Stan Dunlap

Former EVP of Global Rewards, Salesforce

In-house pay equity analysis model ran its course.

Salesforce initially handled pay equity in-house, using a model built by their data science team. But as the company grew and the team advanced their thinking on pay equity, it became clear that maintaining the model internally had run its course.

"The bigger we got and the more global we got, the more challenging it became to do this in-house," explains Dunlap. Salesforce decided to partner with a proven expert in pay equity to ensure agility and effectiveness as they scaled.

Salesforce sought a partner with a best-in-class software platform whose sole focus was workplace equity — but it wasn't just about technology. They wanted to work with an expert team that was highly skilled in pay equity and always a step ahead of the latest trends and approaches.

Salesforce HQ, San Francisco

Syndio Platform

Two priorities: expertise
plus technology

While total remediation hovers around $3 million a year, they have roughly tripled their employee base since their first analysis — meaning the average cost per employee has decreased year over year. When compensation is corrected for an individual, it stays corrected through subsequent merit cycles, promotions, and role changes. That’s the signature of a system that prevents problems from recurring, not one that rediscovers them every year.

Syndio’s platform manages the complexity of global pay equity analysis — across 100+ countries, navigating data constraints, regional laws, and reporting requirements.

BUSINESS IMPACT

Every pay decision, held to the same standard, even as the workforce tripled.

3X

Workforce growth during partnership

Steady

Remediation costs throughout

Lower

Per-employee remediation cost over time

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